A 24/7 voice receptionist that answers in English, Urdu and Punjabi, books appointments straight into your diary, and never lets a missed call become a lost patient. Live in your practice within 24 hours.
The one big competitor in dental AI answering does English and Arabic only. If your practice sits in Whitechapel, Southall, Small Heath, Alum Rock, Manningham, Ilford, Edgware Road or any Middle Eastern-density postcode, roughly one in three of your after-hours callers wants to be greeted in Urdu, Punjabi or Arabic. Right now, they hang up.
Competitor pricing as listed on aftercaller.com, verified 2026-08.
Every plan includes phone numbers, diary integration, WhatsApp handover, weekly call reports and full GDPR compliance. Cancel any time after month one.
All prices exclude VAT. Multi-site groups on Enterprise get bespoke setup.
Slide the values to match your practice. The maths is simple and the number rarely lies.
All figures reflect London and South-East averages for 2026. Answering-service rates vary by provider and call minute overage.
| In-house receptionist | Traditional answering service | Response Ldn Bilingual | |
|---|---|---|---|
| Monthly cost | £2,500+ | £200–£500+ per-minute overage | £49–£1,997+ tiered |
| Hours covered | Mon–Fri 9–5 | 24/7 with queues | 24/7 with no queues |
| Languages | Usually English only | English, some Arabic | English, Urdu, Punjabi |
| Book straight into diary | Yes | Rarely | Yes, live |
| Sickness and holiday cover | You cover | Included | Always on |
| Setup time | 4–8 weeks | 1–2 weeks | 24 hours |
You send us your practice details in the morning. We hand back a working receptionist the same evening. No IT lifting on your side.
We record and train the receptionist on your treatments, price list, opening hours and after-hours triage rules.
Live booking into SOE, R4, Dentally, iSmile or Google Calendar. Cancellations sync both ways.
Native Urdu and Punjabi call flows written and reviewed by South Asian language consultants, not a generic translator.
Porting or a new 020, 0121, 0161 or local number, whichever your patients recognise.
Warm transfer to a nominated mobile or WhatsApp for anything the AI shouldn't handle.
Every Monday you get a plain-English report of calls answered, appointments booked and revenue recovered.
Tell us a little about your practice. We reply within one business hour with a booking link and a sample call in your accent of choice.
Straight talk before you book: Response Ldn is a small, founder-run studio based in London. We are onboarding our first cohort of ten dental practices personally, so you will be dealing with me, Ahtesham, from the audit call through to go-live and the first 90 days.
I would rather show you a working call for your practice than paste a stock testimonial. If we cannot demonstrably recover five missed calls in the first thirty days, month two is on us. If you still want to walk, you walk with no lock-in.
Reply guaranteed within 4 business hours. We will confirm 3 slot options for you.
We aim for 24 hours from signed order form to a live number. Complex diary integrations (multi-site groups on legacy PMS) can take three working days. Either way, you get a written go-live date before you pay.
Every plan carries a 30-day money-back guarantee. If we don't recover at least five missed calls in your first thirty days, month two is on us. If you still want out after that, cancel with 14 days' notice, no lock-in.
Yes. All call data is stored on UK-based servers, encrypted at rest and in transit. We are ICO-registered and provide a Data Processing Agreement on request. Recordings are retained for 90 days by default; you can shorten or extend that in your control panel.
The receptionist detects the caller's language within the first two seconds and continues the entire call in English, Urdu or Punjabi. Scripts were written and voiced by native speakers, not machine-translated, so idioms and courtesies land properly with older patients.
Only if you want them to. Some practices prefer full disclosure at the start of the call; others introduce it as "our booking line". We follow your policy. In either case the voice is warm, patient and never rushed.
Anything outside the AI's remit (complaints, complex clinical questions, emergencies out of triage rules) is warm-transferred to a nominated mobile or WhatsApp number, with a spoken handover so nobody has to repeat themselves.
SOE Exact, R4, Dentally, iSmile, Kiroku and Google Calendar are supported out of the box. Anything with an API can be wired up during onboarding at no extra cost.
Yes. We will introduce you to a reference practice after the audit call. We only put you in touch with principals who have opted in, so please expect a short wait if all our reference slots are booked.